Llais has three main functions:
- To engage with and listen to people and communities about their experiences of health and social care
- To represent those views to health and social care providers
- To provide a complaints advocacy service in each health board region for formal complaints about health and social care
Llais complaints advocates do not give medical or social care advice but can support you to understand and navigate the complaints process.
To find out more about Llais, visit their website. Alternatively you can contact the North Wales team on 01978 356178 or 01248 679284, or by e-mailing them at northwalesenquiries@llaiscymru.org.
