Opening hours
Monday to Thursday: 9.00am to 5.00pm
Friday: 9.00am to 4.45pm
Direct telephone numbers
Environment, Roads and Facilities (recycling and waste, countryside, green spaces, public toilets, coastal management and flood risk, roads and pavements, traffic and road safety): 01492 575337
Single Point of Access (referrals for teams within Adult Social Services): 0300 456 1111
Conwy Housing Solutions: 0300 124 0050
Environmental Health, Trading Standards, Licensing and Public Health: 01492 575222
Planning, Conservation, Land Charges: 01492 575185 / 01492 575471 / 01492 575121
Building Control: 01492 574172
Conservation: 01492 575285
Children and Family Services: 01492 575111
Blue Badge: 01492 577800
Parking Services: 01492 576622
Council Tax: 01492 576607
Debt Recovery: 01492 576608
Housing Benefits: 01492 576491 or 01492 576600
Business Rates: 01492 576609
Harbour: 01492 596253
Main Council switchboard:
01492 574000
Out of hours: 0300 123 3079
Textphone
Dial 18001 and the number of the service you want to contact (e.g. 18001 01492 575337 for Recycling and Waste)
Please note that telephone calls to and from Conwy County Borough Council may be recorded for training and monitoring purposes.Our call recording and privacy notice can be read here.