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Home Council Access to Information Privacy Notices Rapid Response to Suspected Suicide Privacy Notice

Rapid Response to Suspected Suicide Privacy Notice


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Conwy County Borough Council is a Data Controller registered with the Information Commissioners Officer.

The Service who will be processing (using) your personal data is Conwy County Borough Council Social Care.

The reason (purpose) it is necessary to process your personal data

Rapid Response to suspected suicide: making sure that people and communities who have been affected are offered support.

The personal data that will be collected and processed

Names, contact details, their relationship or how they are connected to the person who has died.

The lawful basis for processing your personal data

(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

Details of any special category data collected and processed

Details of ethnicity, religion and health data. This will only be processed if this has any relevance to identifying those affected by a suspected suicide.

The lawful basis for processing your special category data

(h) Health or social care (with a basis in law)
(i) Public health (with a basis in law)

  • Social Services and Wellbeing Act (2014)
  • Section 15 – preventative services
  • Section 17 – Provision of information, advice and assistance
  • Section 19 – Duty to assess the needs of an adult for care and support
  • Section 21 – Duty to assess the needs of a child for care and support
  • Section 35 – Duty to meet care and support needs of an adult

This will apply to public bodies only.

  • Wellbeing of Future Generations (Wales) Act 2015.
  • 5 Ways of Working: Long Term, Integration, Involvement, Collaboration, Preventative.
  • Wellbeing Duty: each public body listed in the Act must work to improve the social well-being of Wales.

Wellbeing goals

  • Healthier: A society in which peoples’ physical and mental well-being is maximised and in which choices and behaviours that benefit future health are understood.
  • More Equal: A society that enables people to fulfil their potential no matter what their background or circumstances.

Data Protection Act 2018

Processing for Law Enforcement Purposes in accordance with schedule 8 conditions for sensitive processing under part 3
(d) the provision of health care or treatment,
(e) the provision of social care.

How/where your data is stored

Held internally, hosted on WCCIS.

How long your data will be stored for

Conwy Social Care Retention schedule states that a one-off contact would be kept on record CY +2 years. This may differ if the individual is already known to Social Care.

Who your data may be shared with

Internally with any Conwy County Borough Council departments supporting individuals or communities affected by a suicide (e.g. Education Services). Externally with North Wales Police, Betsi Cadwaladr University Health Board and the Jac Lewis Foundation.

Your data rights

In law you have a range of rights over your personal data which include:

  • the right to be informed,
  • the right of access to the personal data we hold about you,
  • the right to correct any inaccuracies within the personal data we hold,
  • the right to have your personal data deleted when it is no longer required,
  • the right in limited circumstances to restrict how your personal data is used,
  • the right that any information that you have provided to us is given back to you in a format that you can give to another service provider if required,
  • the right to object to the use of your personal data,
  • the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.

In the rare situations where we rely on consent as the lawful basis upon which we process your personal data, you may withdraw that consent at any time.

Please also see the CCBC Full Privacy Notice

Service contact

Conwy County Borough Council Multi Agency Safeguarding Hub (MASH): duty@conwy.gov.uk

Information Governance Unit

If you have any other questions about how your personal data is used or you wish to exercise any of your rights referred to above please contact: 

Conwy County Borough Council
Information Governance Unit
PO Box 1
Colwyn Bay
LL29 0GG
Email: info-gov.unit@conwy.gov.uk 
Phone: 01492 577215


If you believe we have failed to handle and manage your personal data appropriately you have the right to appeal to the: 

Information Commissioner’s Office – Wales 2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH
Email: wales@ico.org.uk

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