Our new online process makes applying and renewing licences quicker and easier. As part of the ongoing modernisation of our licensing service. This means that you can apply for or renew an existing licence.
How to Apply
Conwy County Borough Council can only issue a private hire operator’s licence to an address within the county of Conwy, providing the valid permissions from planning and the land owner can be evidenced, the applicant must list all telephone numbers, email address and websites through which they intend to take pre-bookings. The operator must be fit and proper at all times and declare any criminal convictions. The applicant must sign a declaration to comply with all the operation licensing conditions. The Operator licence in valid for 5 years.
The online application form, supporting digitized document and the fee have to be submitted in order for the application to the accepted. The applicant must attend the Children Sexual Exploitation awareness session prior to the grant of Licence.
Please read the following supplementary Information
To complete the online application form, please have the following digitized documents.
You’ll need:
Safeguarding Awareness Training for Hackney and Private Hire Drivers
To book ring 01492 576626
- Attend the Child Sexual Exploitation Awareness session. (30 minutes)
Forthcoming course dates:
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To be arranged with applicant
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On Line
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Fees as of 11 September 2024
| Type | Grant |
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Grant (5 year licence)
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£654.00
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Grant Renewal (5 year licence)
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£524.00
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DBS formerly CRB
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£48.00
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Right to work in the United Kingdom
The Licensing Authority has a duty to ensure you have the right to work in the UK. Failure to produce the Information required in Annex A may result in your application being refused.
Annex A (PDF
Criminal Convictions & DBS service
You must be of good character. To establish this you will be required to undertake an 'enhanced' criminal records check from the Disclosure and Barring Service (DBS).
Conwy County Borough Council policy on criminal convictions (PDF
The Disclosure and Barring Service (DBS) has an online subscription service that lets applicants keep their DBS certificates up to date.
Register for the DBS update service
You can register for the update service at either the time that you apply for your DBS check or by using your original DBS certificate number when it has been issued (you must do this within 30 days of your DBS certificate being issued).
The Council has the discretion to grant or refuse the licence. Some applications may be referred to the Council’s General Licensing and Regulation Committee for determination.
Applicants will be notified of the outcome of their application in writing within 14 days of the decision being taken.
Legislation and Conditions
Processing and Timescales
Once all the paperwork has been received from the applicant and outside agencies. Attended the Child Sexual Exploitation awareness session and passed the Hackney Carriage Knowledge Test, the licence can take up to 28 days to be produced.
Appeal/Redress mechanisms:
The applicant would be able to appeal any decision by way of complaint to the Magistrates’ Court within 21 days of being notified of the Council’s decision.
Contact us