Helpline

Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.

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A dedicated helpline has been set up to provide advice and guidance for people arriving in Wales from Ukraine and for people who are acting as sponsors.

You can call the free helpline between 09:00hrs and 17:00hrs, Monday to Friday.

Freephone within the UK: 0808 175 1508
From outside the UK: 020 4542 5671 / +44 (0)20 4542 5671

Advice and guidance can also be found here:

Homes for Ukraine: guidance for sponsors (Welsh Government website)
DWP support for Ukrainians arriving in the UK (Department for Work and Pensions) (PDF)
Guide for Ukrainians arriving in the UK (UK Government) (PDF)

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Ukraine How you can help Helpline Information for Sponsors Information

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