Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.

Empty Homes Service: Empty home owners


Summary (optional)
start content

The service we provide

  • We provide advice on how to bring your property in the County of Conwy back into use.

What you can expect from us


We will:

  • Inspect the property with you when appropriate. We will arrange an appointment and arrive on time
  • Provide advice and guidance about grants and loans available to you to help bring the property back up to a specific standard
  • Advise you how long the property has been empty, for example, so you can discuss with your chosen contractor whether or not the renovation works will attract reduced/nil rate VAT, or whether or not the property may be eligible for a grant or loan
  • Provide information about property management options available to you if you do not want to manage the property when it comes back into use
  • Advise on how to sell the property
  • Advise on how to rent the property
  • Provide information on the responsibilities of being a Landlord
  • Offer other help that may be needed to bring the property back into use.

What we need you to do

  • Tell us about any issues you are having with bringing the property back into use
  • Tell us what you would like to do with the property once it has come back into use
  • Give us feedback on our service.

Next page:  Funding opportunities

Previous page:  Customer charter

end content