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Request for additional bins


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Specific Service Privacy Notice
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Environment, Roads & Facilities – Finance & Customer Services/Waste

Request for additional bins

Last updated: 21st May 2018

The following privacy notice applies to Finance & Customer Services/Waste – request for additional bins and recycling containers. This involves larger occupancy households that require additional bins based on approved criteria.

Purpose for processing and legal basis

Service delivery of additional bins where criteria states 6 or more permanent persons occupying a household may be entitled to a n additional refuse wheelie bin upon condition that they also recycle and do not place recyclable material into their refuse wheelie bin.

Eligibility criteria is set out by providing information requested to prove household occupancy otherwise we will be unable to provide this service to you.

We will use your information to provide and improve the service to you and where possible so it does not identify you.

Prevention/Detection of Crime/Fraud. The Serious Crime Act 2007 allows public authorities to disclose information for the purposes of preventing fraud, as a member of a specified anti-fraud organisation or otherwise in accordance with any arrangements made with such an organisation.

The Council is required by law to protect the public funds it administers and so may use any information you have provided for the prevention, detection and investigation of fraud and irregularity, for the performance of a contract, or, task carried out in the public interest, or to comply with a legal obligation.   Part 6 of the Local Audit and Accountability Act 2014 and the Accounts and Audit (Wales) Regulations are the Legal basis.

Information collected

  • Name
  • Contact details
  • Proof of residence
  • Birth Certificates, Family Tax Credits or Medical Card

Who we may share your information with

We will not share your information

How long we will hold your information

6 years from date service provision ended or 2 years from date of death, whichever is the earlier

Your information rights

See our overall privacy notice at www.conwy.gov.uk/privacynotices for contact details and if you have a complaint about your information rights.

Your information rights for this service are set out below:

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